PrefSuite - The window maker's preference - News

"As part of our continuous process improvement program, Custom Window Systems spent countless hours looking for an innovative system that could provide the functionality beyond that of our largest competitors without the need for the IT infrastructures that they employ. We ultimately selected the PrefSuite software from Preference North America."

"PrefSuite provided us with a real-time system that allows all of our internal stake-holders immediate access and control of their area of responsibility. Additionally, our largest clients are networked directly to our production system, while the PrefWeb product extends our reach into our dealer network. EDI functionality connects to our suppliers reducing carrying costs using JIT inventory control. Plant automation is achieved by driving plant floor equipment directly from the system. PrefSuite provides us a complete picture of our day to day operations and allows us to fine tune on the fly."

"Preference recruits from within the industry hiring engineers, plant and production managers, and logistics personnel in addition to their technical software specialists. With that support team, we installed their system on time and on budget while at the same time reducing our IT staff by 75%. This in turn reduces our resourcing risk while using Preference's research and development efforts to maintain our competitive edge. They share their development plans, and our assessment is that we will keep this advantage for years to come."

"Since our implementation of PrefSuite, we have realized enormous benefits in not only our order entry processing, but our overall plant throughput. The system's ability to seamlessly tie together our front end order entry with our back end production scheduling and shipping has dramatically reduced our overall lead times, greatly reduced our order entry and shop floor errors, improved our productivity and cost efficiency, as well as driven higher customer satisfaction and retention."

"We sincerely believe that while some of our competitors have faltered, by deploying PrefSuite, we have been able to ride out the current market conditions. PrefSuite has set a standard in the industry that few if any will be able to achieve."

John Cwik - CEO, Custom Window Systems, Ocala, FL

Preference is an international software and services company that has offered solutions to the fenestration and curtain wall industry since 1994. By providing leading edge software with continuous technical innovation combined with industry consulting services, our clients are positioned to sustain a competitive advantage in their markets.

By recruiting from within the fenestration industry as well as the computer industry, Preference is uniquely positioned to assist fenestration companies with tactical and strategic solutions. On staff we have fenestration product engineers, ex-plant managers, ex-production managers, shop and engineering drawing experts, project managers, IT infrastructure personnel, as well as application support and development skills. Consulting services are provided at a fee and are provided to clients of all sizes.

Today, Preference is present in more than 20 countries, with subsidiaries in the United States, Canada, Spain, Germany, Mexico, Portugal, Russia and the United Kingdom, and sales representatives in Italy, China and the United Arab Emirates, supported by over 100 employees.

This presence empowers team Preference to answer first-hand and on the spot, the needs of an industry that is in continuous evolution with over 100 employees providing support for our products and services.

Quality and customization capability are hallmarks that we are proud of. With a continuous and increasing investment in RD&I (Research Development & Innovation), Preference preserves its competitive advantage in the marketplace continuously improving our clients return on investment (ROI).